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Terms and Conditions

Terms and Conditions for Wow Jordan

Last Updated: March 4, 2025

Welcome to www.wowjordan.com (“Wow Jordan” or “the Website”), an online directory and multi-vendor marketplace operated by Abralkon for marketing, a company registered under the laws of the Hashemite Kingdom of Jordan, with its principal office located at Amman, Jordan (“We,” “Us,” or “Our”). Wow Jordan connects buyers with vendors by providing a platform for advertising, listing, and selling products and services.

By accessing or using Wow Jordan, you (“User,” “Vendor,” or “Buyer”) agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, you must refrain from using the Website. These Terms govern your use of Wow Jordan and any transactions conducted through it, in accordance with Jordanian laws and international standards.


1. Definitions

For clarity, the following terms have the meanings set forth below:
1.1. User: Any individual or entity accessing or using Wow Jordan, including Buyers, Vendors, and visitors.
1.2. Vendor or Seller: A registered User authorized to list and sell products or services on Wow Jordan.
1.3. Buyer: A User purchasing products or services from Vendors through Wow Jordan.
1.4. Content: All information, text, images, videos, or materials uploaded to or displayed on Wow Jordan by Users or Vendors.
1.5. Account: A User’s registered profile on Wow Jordan, enabling access to specific features.
1.6. Product: Any tangible or intangible good listed for sale on Wow Jordan.
1.7. Service: Any service offered by a Vendor through Wow Jordan.
1.8. Listing: A Vendor’s advertisement or offer of a Product or Service on Wow Jordan.
1.9. Transaction: The process of a Buyer purchasing a Product or Service from a Vendor via Wow Jordan.


2. User Registration & Account Management

2.1. Eligibility: To use Wow Jordan, you must be at least 18 years old and legally capable of entering into binding contracts under applicable law.
2.2. Registration Process:

    • Users must create an Account by providing accurate, complete, and current information, including a valid email address and phone number.
    • You agree to update your information as necessary to maintain its accuracy.
      2.3. Account Security:
    • You are responsible for maintaining the confidentiality of your Account password and for all activities under your Account.
    • You must notify Us immediately at admin@wowjordan.com if you suspect unauthorized use of your Account.
    • We are not liable for losses resulting from your failure to secure your Account.

3. Vendor & Seller Responsibilities

3.1. Vendor Requirements:


    • Vendors must register as Sellers and provide valid business documentation as required under Jordanian law (e.g., commercial registration).

    • Vendors must comply with all applicable local and international laws governing their Products and Services.
      3.2. Vendor Registration Options:

    • Vendors may choose between two registration models:
      a. Commission-Based Model: Vendors pay a commission per Transaction as outlined in Section 5.1(a).
      b. Monthly Subscription Model: Vendors pay a fixed monthly fee, with no additional transaction fees or commissions, as outlined in Section 5.1(b).
    • Vendors must select their preferred model during registration and may switch models with 30 days’ written notice to admin@wowjordan.com.
      3.3. Product Listing Rules:
    • Listings must be accurate, complete, and include clear descriptions, pricing, and availability.
    • Prohibited items include, but are not limited to, illegal goods, weapons, drugs, hazardous materials, counterfeit products, and obscene content.
    • We reserve the right to remove Listings that violate these Terms or Jordanian law.
      3.4. Pricing Policies: Vendors set their own prices but must ensure transparency and compliance with Jordanian consumer protection laws.
      3.5. Payment Processing & Payouts:
    • Transactions are processed through Our designated payment gateway.
    • For Commission-Based Vendors, payouts occur [e.g., bi-weekly/monthly], minus applicable fees and commissions.
    • For Monthly Subscription Vendors, payouts occur [Yearly /monthly] with no deductions for commissions or transaction fees.
  • Vendors are responsible for resolving payment disputes directly with Buyers.

4. Buyer Responsibilities & Transactions

4.1. Order Placement:

    • Buyers place orders through Wow Jordan by selecting Listings and completing payment.
    • Orders are binding once payment is confirmed, subject to Vendor acceptance.
      4.2. Payment & Refund Policies:
    • Payments must be made in Jordanian Dinar (JOD) via approved methods (e.g., credit/debit cards, Cash on Delivery).
    • Refunds are handled by Vendors per their individual policies, unless otherwise required by Jordanian law.
      4.3. Dispute Resolution:
    • Buyers must first attempt to resolve disputes directly with Vendors.
    • If unresolved, Buyers may escalate disputes to Us via [admin@wowjordan.com] within 14 days of the Transaction for mediation assistance.
      4.4. Cancellations, Returns, & Refunds:
    • Cancellation and return policies are set by Vendors but must comply with Jordan’s Consumer Protection Law No. 7 of 2017.
    • We are not responsible for enforcing refunds or returns beyond facilitating communication.

5. Payment Terms & Fees

5.1. Transaction Fees:

    • Vendors are subject to a commission of [X%] per Transaction, plus any applicable payment gateway fees.
    • Fees are deducted prior to Vendor payouts.
      5.2. Currency: All Transactions and fees are processed in Jordanian Dinar (JOD).
      5.3. Payment Methods: We support payments via
      .
      5.4. Tax Compliance:
    • Vendors are responsible for calculating, collecting, and remitting applicable taxes (e.g., VAT) in accordance with Jordanian tax laws.
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6. Content & Intellectual Property

6.1. Ownership:

    • Vendors retain ownership of their Listing Content, granting Us a non-exclusive, royalty-free license to display it on Wow Jordan.
    • All Wow Jordan branding, logos, and website design are Our intellectual property, protected under Jordanian and international copyright laws.
      6.2. Restrictions:
    • Users and Vendors may not reproduce, distribute, or use Our intellectual property without prior written consent.
    • Infringement of third-party intellectual property rights is prohibited and may result in Account termination.

7. Prohibited Activities & User Conduct

7.1. Prohibited Content & Activities: Users and Vendors must not:

    • Post fraudulent, misleading, or illegal Listings.
    • Engage in spam, phishing, or distribution of malware.
    • Promote hate speech, violence, or discrimination.
    • Violate intellectual property rights or applicable laws.
      7.2. Content Moderation:
    • We reserve the right to monitor, edit, or remove Content that violates these Terms or Jordanian law, without prior notice.
    • Users may report violations to admin@wowjordan.com for review.

8. Privacy & Data Protection

8.1. Compliance: We comply with Jordan’s Personal Data Protection Law No. 24 of 2023 and, where applicable, the EU General Data Protection Regulation (GDPR).
8.2. Data Collection:

    • We collect personal data (e.g., name, email, payment details) to facilitate Transactions and improve services.
    • Full details are in Our Privacy Policy at https://wowjordan.com/privacy-policy
      8.3. Cookie Policy: We use cookies to enhance user experience, requiring your consent upon first visit, as per Jordanian law.
      8.4. Data Security: We implement reasonable measures to protect your data but are not liable for breaches beyond Our control.

9. Liability & Disclaimers

9.1. Liability Limits:

    • Wow Jordan is a platform facilitating Transactions and does not guarantee the quality, safety, or availability of Products or Services.
    • We are not liable for losses arising from Vendor misconduct, Transaction disputes, or User-generated Content.
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    • The Website is provided “as is” without warranties of uninterrupted or error-free service.
    • We disclaim liability for third-party links or services accessed via Wow Jordan.
      9.3. Indemnification: You agree to indemnify and hold Us harmless from claims, damages, or losses arising from your use of Wow Jordan or violation of these Terms.

10. Termination & Suspension of Accounts

10.1. Conditions for Termination:

    • We may suspend or terminate your Account for violating these Terms, engaging in illegal activity, or at Our discretion with notice.
    • Vendors may be terminated for repeated Buyer complaints or failure to fulfill Transactions.
      10.2. Appeal Process:
    • Affected Users may appeal within 14 days by contacting admin@wowjordan.com with supporting evidence.
    • Decisions on appeals are final.

11. Governing Law & Dispute Resolution

11.1. Governing Law: These Terms are governed by the laws of the Hashemite Kingdom of Jordan.
11.2. Dispute Resolution:

    • Disputes shall first be resolved amicably through negotiation.
    • If unresolved within 30 days, disputes will be submitted to arbitration in Amman under Jordanian Arbitration Law No. 31 of 2001, or to the competent courts of Amman, at Our discretion.

12. Amendments & Updates

12.1. We reserve the right to modify these Terms at any time. Updates will be posted on Wow Jordan with an effective date.
12.2. Continued use of the Website after amendments constitutes acceptance of the revised Terms.


13. Contact Information

For legal inquiries or concerns, please contact:

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