تسجيل الدخول

Luxury and Exceptional Service at Kempinski Hotel Ishtar Dead Sea

ال فندق كمبينسكي عشتار البحر الميت in Amman is synonymous with luxury and impeccable hospitality. Guests praise the spotless rooms, thoughtful amenities like the golf car service, and the friendly, professional staff who make every stay memorable. Personal touches, including special celebrations and attentive service from team members like Fatima and Mr. Ivan, elevate the experience. With multiple pools, diverse dining options, and serene spa facilities, this hotel offers an unmatched upscale retreat by the Dead Sea.

✨ أبرز ما جاء في مراجعة الذكاء الاصطناعي

Exceptional Service and Hospitality

Luxurious and Thoughtfully Curated Experience

Memorable Personal Touches

Outstanding Spa Services

Cleanliness and Comfort

Room and Service Issues

الفئات

المناطق

مراجعات جوجل

4.8
12٬910 مراجعات
  • Yousef Hussein
    Yousef Hussein
    in the last week

    I have stayed in many Kempinski resorts in different countries like Dubai Africa and Aqaba Jordan but this Dead Sea branch was one of the worst experiences I had in a 5 star resort. The price is much higher than other hotels in the area but the service and quality do not match the rate. Good things were breakfast food and service were nice. Pools were clean and lifeguards were helpful. One lifeguard have rescued me. Now the bad parts. System was down for 2 hours and delayed check in. We were 2 families and only one room got a fruit plate while the other room got nothing. Shower switch was broken. Room was okay but the TV was very small and not smart which is strange for a suite in a 5 star resort. The place is not friendly for disabled people. Cleaning staff was not professional. I asked for cleaning at 5 pm but they offered me to wait until next shift after 6 pm!! Biggest problem was with concierge. I brought food from outside and told them I take full responsibility. They refused and treated me with suspicion and asked too many strange questions. They even said I was lying about who I spoke to. That was a big shock and very disappointing. I felt insulted and not respected as a guest.

  • Adam Shalbi
    Adam Shalbi
    in the last week

    مطعم ريحان اللبناني رائع جدًا الخدمة ممتازة الاكل لذيذ جدا جدا وطازة الاخ هاني خدمته ممتازة والشيف ابو الياس انسان رائع يتطمن على الزبائن اذا راضيين عن الاكل والخدمة اعطي المطعم ١٠٠/١٠

  • hamodi shalabi
    hamodi shalabi
    in the last week

    سيرفيس ممتاز اكل بجوده عالي جداً ، رواق ،بنصح جداً

  • Celine Shadi
    Celine Shadi
    in the last week

  • Sarah
    Sarah
    in the last week

    Beautiful hotel with amazing service: Absolutely phenomenal support from Raed (reception) at check in who showed outstanding patience and persistence helping me sort out an issue I had with booking.com. Very attentive service at the pool by Khaled. Truly the best spa treatment I have ever had by Manisha. I’ve never felt better taken care of and pampered. The spa treatment alone would be enough to tempt me to come back here! ❤️ Amazing attentive care from An’am in the spa after my spa treatment. ☺️

أضف مراجعة

اترك تعليقاً

قائمة المطالبة

سيطر على قائمتك!

قم بتخصيص تفاصيل قائمتك والرد على المراجعات وتحميل الصور والمزيد لإظهار ما يجعل عملك مميزًا للعملاء.
سيتم إنشاء حسابك تلقائيًا بناءً على البيانات التي تقدمها أدناه. إذا كان لديك حساب بالفعل، فيرجى تسجيل الدخول.

حدد الخطة

إملأ النموذج

حجم الملف الأقصى: 100 ميغابايت.