mazen haute couture

A terrible experience. Their main concern is that you pay the full amount at the time of booking, and then nobody cares! My wedding was three years ago, but I'm still upset. Days before the wedding, during the fitting, I discovered the wedding dress was too short and very short on me. The staff convinced me it was okay, then they attached a piece to lengthen it, but it was very noticeable! On top of that, they forgot to lengthen the lining to match the new length, and the dress remained see-through at the bottom. As much as I loved the dress, it ruined my wedding day!

Disappointed! I made an appointment to see a specific dress, and we agreed on a date and time via WhatsApp. When I arrived at the store, I was shocked to find they had forgotten my appointment and the dress wasn't even there! On top of that, the store had left empty coffee cups and cigarette butts in the dress showroom and fitting room!! They told me to leave for an hour and come back so they could bring the dress to the store. Honestly, it was a terrible situation, especially since I had made an appointment and traveled from quite far away! Not professional at all.

One of the kindest and most refined people to deal with 🤍 Mr. Mazen is truly creative in his work and has impeccable taste. From the first interaction, you feel you're in safe hands. I gave him an AI-generated design and I was honestly apprehensive, but the result turned out even better than the original image by a significant margin ✨ Throughout the entire design process, he provided continuous support and guidance on every detail; I never once felt alone. I also want to thank his assistant, Iman; she's amazing 🤍, very organized, has great taste, and is very reassuring to work with. It was an honor to have worked with him, and I wholeheartedly recommend him to anyone seeking high-quality, guaranteed work ⭐